There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. Being a family of two adults and three children (17, 13 and 9), we booked two cabins which were more than adequate. Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. To reduce shared contact, we only accept cashless payments in our terminals and on board in the dining, bar and convenience outlets. No, the names of passengers on return bookings need to be the same for both the departing and returning legs. Overall, a professional outfit who impressed us with their organisational ability. Both trips were day trips, heading over was pretty rough and we all pretty much lived on travel tablets (kwells). Are carers entitled to book a pensioner fare? (b) You agree that we may deal with any such alcohol, whether open or closed, as we reasonably see fit. The unknowing owner just has to find their dead dog when they go to collect them at the other end. medical oxygen cylinders, CPAP machines and nebulisers you must check they adhere to the ships rating: Voltage 230V and Frequency 60Hz. Bedding is not provided, but you can supply your own bedding. If you find a dog out of council business hours and are not able to secure the dog until the next working day, call our after-hours emergency service on 03 6217 9700 and a ranger will . Measuring length: This should be the full length of the vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc. No. We accept credit and debit card payments including all tap and go methods such as Apple Pay. The bicycle will need to be carried on a bike rack or roof rack. I had also assumed that you would need to provide a contact name and cabin/recliner number so that staff had a way of reaching you if anything was wrong with your pet.In actual fact, none of this happened.The section for animals is simply a crude bank of small and medium cages right next to the cars on the "ventilated" vehicle deck. Refund payments will be issued in the form of a new gift voucher; they will not be issued by cash, bank cheque or credit card. No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodentscannottravel on board Spirit of Tasmania.For more information about bringing specific animal breeds into Tasmania, please visit the Biosecurity-Tasmania website. Please ensure the total length is measured correctly to ensure you are charged the correct price. How many times can I amend my booking online? Read our Privacy Policy. Click here for full details about Spirit of Tasmania's amendment and cancellation fees. Apparently we lucked out, because the seas were pretty mild, so no rough seas. We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania. If you go to Manage my booking and enter your booking details, you can: Please make sure you are entering the last name of the contact name on your booking. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). Latest news and updates on the new ships. Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. Please note this response is optional and fully confidential. If the original recipient is unknown at the time of issuing the refund, the new gift voucher will be issued to the Contact Name on the original booking. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said. Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. Yes. If you are not sure which type of vehicle to book, or if you would like additional information on travelling with a motorhome or caravan, please visit the Caravans and Motorhomes/Campervans section on our Booking Information page. Ms Alexander said she hopes someone has found Ester and she is in a pound somewhere. The new terminal is called Spirit of Tasmania Quay and is located at 136 Corio Quay Road, North Geelong. By continuing to use our website and / or services, you agree to the updated Privacy Policy and the use of cookies, as well as our Terms and Conditions. more. The carer must travel on the same booking with the pensioner they care for. Dogs' Homes of Tasmania website. All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. No, face masks are no longer mandatory on board Spirit of Tasmania, however we do strongly recommend wearing a face mask in our terminals and on board our ships, especially where social distancing is not possible. Fresh fruit and vegetables, fish, plant products, soil and a list of other items cannot be brought into Tasmania. Can I book a different person each way on a return booking? Ms Alexander said the crew "couldn't find her" and "didn't raise any alarms when they were trying to get people to disembark or check their cars as they seemed to think that she might have jumped in the utes or trailers". There is no limit on how many times you can change your booking, within the ticket validity. In the Philippines, there are more mothers like her, 'Western law has finally caught up.' Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. Nice! Generators need to be turned off and non operational whilst onboard. To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank. More information can be found in our Vehicle Booking Information booklet. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. "People in the community are suffering vicariously because we all know how utterly devastating this situation is for Holly and Ester.". We all deserve to be spoiled on our special dayenjoy a gift on us as a thank you for your continued support. Can I book the same date for the forward and return journey? "They would only let me look for an hour and I waited in the bar as they kept looking. Wildlife such as reptiles, amphibians (i.e. Can I charge my electric vehicle on board? Recipients of a Totally and Permanently Incapacitated pension (TPI), Recipients of Extreme Disablement Adjustment pension (EDA). Even the shower was good with loads of hot water. Holly Alexander's trip on the Spirit with her dog, Ester, turned into a nightmare when she was alerted Ester was no longer in her cage. If you have a vehicle, lock it inside. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Alternatively you can pay via EFTPOS at Spirit of Tasmania Terminals. We use cookies to improve your website experience, optimise advertisements and offers, and for web analytic purposes. You're ready to get started building your fare. They will have your equipment checked by the ships electrician. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. Where in Geelong is the new terminal located? The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania. Why did Spirit of Tasmania move to Geelong? Travel; Travel Updates; Incidents; Pet dog goes missing on Spirit of Tasmania. {{IbpCms.accommodationReclinersBlockedMessage}}, {{IbpCms.accommodationNoDayTicketsForNightSailings}}. "People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. Review tags are currently only available for English language reviews. Travellers entering Tasmania visitwww.coronavirus.tas.gov.auto keep up-to-date with the latest travel requirements. Please ring 1800 634 906 to make this booking. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. You can now view your trip history and access Sailors Club only special offers by signing into your account. She has covered a range of areas and issues including crime, health, environmental issues, business, social affairs , the arts and education. Exceptional Circumstances Card holders are not entitled to the pensioner fare. In the 2016 Australian census, more than 23,000 Tasmanians identified as Aboriginal, representing 4.6% of the population - higher than the national rate, where 3.3% of Australians identified as . A TT-Line spokesman said the company welcomed the discussion. You need to know if the height is over or under 2.1 metres and the total length of your vehicle and trailer including the drawbar and overhang. Passengers in Recliners are provided with pillows and blankets. Is there parking available at Devonport and Geelong terminals? For safety reasons, passengers are not allowed on the vehicle deck during the voyage. As a thank you to our Loyalty Club Members, you will earn a $100 travel voucher for every 10 completed trips. Please try again later. Hand sanitation stations are available in key areas on all decks. For more information about travel restrictions to enter Tasmania, visit, {{booking.getDepartureDate(legOfJourney, 'D MMM').toUpperCase()}}, {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, {{passengerLine.currentQuantity}} x {{passengerLine.displayName}}, ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}}, {{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}}, ({{getPassengerNet(passengerLine) | money}}), {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}}, {{getVehiclePrice($index) === 0 ? Our staff follow the highest level of hygiene protocols and cleaning procedures. Key points: Shayla Phillips was found by an SES ground crew in heavy bush just before 4pm She had spent two nights in the open after wandering away from the family home What to do if you find a stray animal. A woman is devastated and fearing the worst after her beloved dog disappeared onboard the Spirit of Tasmania. {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at
"Not knowing if she's dead or alive is killing me," she said. The voyage times are comparable to the previous crossing with the new route taking between 9.5 and 11.5 hours. Lachlan Bennett Journalist All job vacancies are advertised at www.spiritoftasmania.com.au/jobs. The form must be completed by the passenger prior to travel and lodged no later than 24 hours prior to check-in on the intended date of travel.You can read further information about Carriage of Dangerous Goods here. Caravans / Motor home / Campers / Etc. Declaration by Owner or Importer for the entry of Dogs into Tasmania, Requirements for bringing a dog into Tasmania. Documentation will be sent to your specified email address. When you arrive at the Security Screening please present your E-Ticket and Photo ID.For more information about travel restrictions to enter Tasmania, visitwww.coronavirus.tas.gov.au. Alexander said she had put Ester in a kennel and double checked it was securely closed. "This demonstrates ZERO care on the part of the TT-Line. Gas bottles are permitted on board. Yes, in line with the COVID-19 Mandatory Vaccination (Workers) Directions that were announced in Victoria on Thursday 7 October, all Spirit of Tasmania employees who are authorised workers (which includes all our crew on board, shore-based staff and contractors attending Station Pier in Victoria), are fully vaccinated. They will be placed on a trolley for the voyage. Based on reviews we'd read, our expectations were low. Miss Alexander said she hadn't been able to stop crying since Ester went missing and had been unable to sleep. If you're travelling from Tasmania to Victoria there may be some restrictions on selected plants, plant products, animals (including honey bees) and weeds. My dogs are fine in the car, they just sleep comfortably, without any stress, knowing that we will come back.I have also learned (on my return) that dogs can get sea sick like humans, but there are tablets you can give them.So imagine their distress at being in a horrible cage, with dogs barking all around them, and being sea sick! However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported. Is there locker storage available at the terminals? "In the meantime, the company is continuing to work with Holly in the search for her missing dog, Ester. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-erry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. She has covered a range of areas and issues including crime, health, environmental issues, business . Please help return Ester to her owner.". Your cancellation has been successful. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. Yes, your motorhome or towed unit can be booked online. Members of the public sometimes take a stray dog directly to the Dogs' Homes of Tasmania so you may also call them to see if your dog has been taken there. To avoid delays we recommend you avoid bringing these items on board. When a passenger with mobility impairment is travelling with us and is attaching their wheelchair, scooter or gopher to the rear of their vehicle, we will not charge for the additional length. You are only permitted to drink alcohol that is supplied by us. Ship map can be downloaded here and are also available on board at Reception on Deck 7. Standard vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas. Installing electronic locks for all pet cages with swipe cards for owners, a safe way to release all locks in case of fire or emergency, a thorough method of locating any animal who "escapes" its cage or is stolen from its cage, 'War on drugs' working but more still to do, Premier holds off on JobKeeper extension call, A six week early surprise in the lounge room, Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. Advertise and Partner with Spirit of Tasmania. If your cat is missing . Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. Visit theBiosecurity Tasmania website or call: Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - BiosecurityVet (03) 6165 3777. Watch more on the search in the video above We could have also filled the bottles from a dispenser on our floor at no cost. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). A Medical Attendant is on board for every sailing and all passengers and staff are all encouraged to maintain a safe distance at all times. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). "They couldn't find her, they didn't raise any alarms when they were trying to get people to disembark or check their cars as they seem to think that she might of jumped in the utes or trailers.". If you are unsure, please report to the pursers at Reception on Deck 7. Live stream direct from the RMC Shipyard. Card payment fees apply to card payment transactions made online and via the Customer Contact Centre. Lost or stray cats. Looks like you signed up previously. The trip was fine both ways. Is it difficult to board the vehicle deck? The trip on board Spirit of Tasmania takes approximately 9-11 hours. How does booking a motorhome/campervan differ to booking a caravan? You need to provide measurement details for your vehicle to ensure that you are charged the correct price. These items must be declared prior to boarding and consumed or disposed of on board. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. What is the maximum number of vehicles I can have on my booking? If I arrive early what are my parking options? 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